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Scam Checklist
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  • Maya Bank is BSP-licensed; check official help pages inside the app for current guidance.
  • PDIC deposit insurance coverage is up to ₱1,000,000 per depositor, per bank (effective March 15, 2025).
  • Never share your password, OTP, PIN, or complete card details (including CVV).

Document everything

Change your password, secure your device, and review recent transactions. If you shared an OTP or PIN, treat it as compromised immediately.

Save screenshots of messages, phone numbers, email headers, transaction references, and the exact timeline. This helps support investigations.

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Use the in-app help center/support options to file a report as soon as possible. Recovery depends on details, timing, and whether funds have moved onward.

Report through official channels

Change your password, secure your device, and review recent transactions. If you shared an OTP or PIN, treat it as compromised immediately.

Marina Valentine

Save screenshots of messages, phone numbers, email headers, transaction references, and the exact timeline. This helps support investigations.

Maya vs GCash Scammed? Steps
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    Use the in-app help center/support options to file a report as soon as possible. Recovery depends on details, timing, and whether funds have moved onward.

      Safe Limits May 29, 2024
      FAQ

      Change your password, secure your device, and review recent transactions. If you shared an OTP or PIN, treat it as compromised immediately.

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    .children #comment-##

    Save screenshots of messages, phone numbers, email headers, transaction references, and the exact timeline. This helps support investigations.

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Act fast

Use the in-app help center/support options to file a report as soon as possible. Recovery depends on details, timing, and whether funds have moved onward.

Save screenshots of messages, phone numbers, email headers, transaction references, and the exact timeline. This helps support investigations.

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Document everything

Report through official channels

Act fast

Document everything

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Report through official channels

Use the in-app help center/support options to file a report as soon as possible. Recovery depends on details, timing, and whether funds have moved onward.