Change your password, secure your device, and review recent transactions. If you shared an OTP or PIN, treat it as compromised immediately.
Save screenshots of messages, phone numbers, email headers, transaction references, and the exact timeline. This helps support investigations.

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Use the in-app help center/support options to file a report as soon as possible. Recovery depends on details, timing, and whether funds have moved onward.
Change your password, secure your device, and review recent transactions. If you shared an OTP or PIN, treat it as compromised immediately.
Save screenshots of messages, phone numbers, email headers, transaction references, and the exact timeline. This helps support investigations.
3 Comments
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Security Features
May 29, 2024
Is Maya Safe?
May 29, 2024
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.comment-listUse the in-app help center/support options to file a report as soon as possible. Recovery depends on details, timing, and whether funds have moved onward.
Safe Limits
May 29, 2024
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.children #comment-##Change your password, secure your device, and review recent transactions. If you shared an OTP or PIN, treat it as compromised immediately.
Save screenshots of messages, phone numbers, email headers, transaction references, and the exact timeline. This helps support investigations.